We are a London based veterinary medical services team. We provide premier veterinary medical services in the most convenient and stress-free way possible - we come to you, visiting your home or office or wherever else you and your pet happen to be.
Our promise to you is simple -whatever concern you have for your pet, we will listen to you carefully and take it seriously. We are friendly and gentle with animals and we will give your pet enough time to get to know us during our visit. We pride ourselves in providing veterinary medical services tailored to your circumstances.
We believe in transparency and owner knowledge in veterinary medicine. We promote science and technology but we also respect Mother Nature. We pursue balance in between them. We believe in love and are openminded.
What would your pet prefer?
Home visits are ideal for cats, rabbits, and other smaller pets, as well as for sensitive dogs. Think about the experience from the point of view of your pet -for a typical visit to a veterinary clinic, there is the stress of being loaded into a carrier and transported to an unfamiliar place, there are the smells and sounds of other animals in the waiting room, there is the stress of being examined and handled in a consulting room that may be filled with the smell and fine hair of other animals. It all adds up quickly and so it should come as no surprise that your otherwise sweet pet may start to act out due to stress. We offer another option-invite us to your home so that the consult can occur in a comfortable, familiar place with minimum stress for your pet.
What would you prefer?
You lead a busy life and your time is precious. Driving and finding parking in London can be difficult and taking public transport can be stressful for both you and your pet. Even if you arrive at the veterinary clinic on time, you may have to sit in a waiting room while the vet completes the previous consult. With us, you will not have to waste your time travelling or sitting in a waiting room.
What about privacy?
Privacy is best protected when you expose less. People are more curious than cats and like to chat. We are different. We are discreet and respect your privacy.
Office visits can be a great option, in particular for dogs whose owners are busy professionals. Our visit to your office can be arranged as an individual appointment (just like a home visit) or as a group event
This is great for busy professionals especially when you are spending long hours at work and can not find time to go to see a vet during your working hours. If your work place is friendly to pets coming to work with their humans, simply ask them if inviting a vet over to your office during your break is welcomed.
An increasing number of companies are allowing their employees to bring their pets to the work place, as studies suggest this may reduce employee stress levels and increase productivity. Whether coming to work with pets is a yearly event or a regular at your company, why not make it more special by inviting a vet over and offer company sponsored free check-up and veterinary advice? We have various types of group event ready for clients ranging from informative presentations to hands-on clinical sessions. Such group events can also be used for private group gatherings. Please contact us for further information.
We visit you at your home or office and discuss any concerns you have and examine your pet. Treatment options will then be discussed and we will answer all of your questions. Treatment option will be tailored based on you and your pet's personality and lifestyle needs. This visit usually last up to 40 minutes. We see dogs, cats, rabbits and smaller pets such as ferrets, guinea pigs, and hamsters.
Blood and urine samples can be collected during the visit to enable common tests to be run. Also, minor procedures such as treating small cuts or abscesses can be completed during the visit.
This replaces your annual visit to a veterinary clinic. We give your pet a check-up from head to toe and give vaccine booster injections as required. For dogs, this would include DHPPi (Distemper, Hepatitis, Parvo virus and Parainfluenza virus) vaccine and Leptospirosis vaccine. For cats, this would include RCP (Rhinotracheitis, Calici virus and Panleucopenia) and FeLV (Feline leukaemia virus) vaccine.
If you are concerned regarding annual vaccination, we are more than happy to discuss a way to assess your pet's immunity through blood antibody titre test.
In order for your dog or cat to travel with you in EU countries, you need an EU pet passport. We have an official veterinarian who can issue an EU pet passport where the relevant requirements are met. The price includes a home visit, a rabies vaccination and issuing an EU pet passport. If a new microchip needs to be inserted (either because your pet is not microchipped or the current microchip is not reading properly), there is small additional charge of £30.
Step 1. We will read your pet's microchip. If your pet is not microchipped or current microchip is not reading properly, a new one has to be inserted before step2.
Step 2. then rabies vaccination is given (injection).
Step 3. pet passport is issued. You must wait 21 days before you travel from the date of the rabies vaccination.
Ultrasound scans are a very effective and non-invasive way of examining your pet's internal organs and soft tissues. For example, ultrasound scans are particularly useful for examining liver, kidneys, bladders and intestines for dogs and cats. Many clients also request pregnancy scans for their pets. Unlike radiographs, ultrasound scans do not expose your pet to harmful x-rays. We bring a portable ultrasound machine to your home and you can hold your pet while our vet performs the scan. A quiet and dark room is the best place for an ultrasound scan.
A regular planned visit is a great way to help pets with long term illness. For example, pets with diabetes, hormonal disease (such as Cushing's syndrome or Addison's syndrome, thyroid disease), heart disease, kidney disease, chronic inflammatory bowel disease or immune system-related disease are all likely to need life long medication and regular check-ups. Following diagnosis, we can help you and your pet get through the initial adjustment/acceptance period and establish a new routine. With regular planned visits (which range from weekly to monthly visits), we can monitor disease progression carefully and treat your pet proactively.
We can help you ensure that your pet keeps their quality of life and dignity for as long as possible. However, you may reach a point where, with a heavy heart, you conclude that the time has come to say good bye. We will help guide you through every step of the process and make the experience as peaceful as possible.
Our normal operating times are 8am to 8pm, Monday to Friday (excluding bank holidays). Out of hours services (including weekend services) are also available once we have established a relationship with you and your pet.
We aim to ensure that an actual person answers when you call. Occasionally, however, we may miss your call. Please give us a chance to make up for missing your call by leaving a message or by emailing us directly. You can also use the form below to submit relevant details without leaving this page. We think you will be pleasantly surprised by how speedy our response is.
Payment is taken before the end of each visit. We accept Visa, MasterCard and American Express. We also accept cash, although this must be in the exact amount as, due to safety reasons, our staff generally does not carry any cash to make change.
If you have an emergency, please call your closest veterinary clinic and take your pet there immediately.
Our dedicated out-of-hours service provider is Village Vet in Hampstead, NW3 4AX (0207 794 4948). If you are in central London, Elizabeth Street Emergency clinic in Victoria SW1W 9PP (0207 730 9102) may be closer to you. If you are near City of London, Clerkenwell Animal Hospital in Barbican EC1M 5PA (0207 017 8950) offers 24/7 Emergency Service as well. Please always call the clinic first so that they can prepare for your pet's arrival.